Terms

Last updated 21 October 2026.

What TrueEarn is

Two things that come with one licence, and that you can use together or on their own: the books (this website, where you record what you earn and spend) and the copilot (an Android app that reads the offer on your screen and shows what it really pays your hour).

What it isn't

• It is not an accountant. It organises your figures so a real accountant doesn't have to. It does not tell you what you owe and it does not file anything with HMRC.
• It does not give tax or financial advice. If you're unsure whether to register for VAT, what you can claim, or how to file, ask a qualified accountant.
• The copilot advises, it never acts. It shows you a number and a colour. Accepting or declining a job is always your decision, and you make it safely.

Getting it right is a shared job

We work hard on the maths and we test it. But the figures depend on what you enter and on what the platforms show on screen. Check your numbers before you rely on them — especially at tax time.

The app and the platforms

The copilot is installed directly from this site, not from the Play Store. It reads what's on your screen to work out the value of an offer. It is not affiliated with, endorsed by, or connected to Uber, Bolt or any other platform. Using it is your choice and your responsibility.

Your account

Keep your password to yourself. Tell us if something looks wrong. Don't use TrueEarn to break the law. We may suspend an account that's being abused.

Paying

The copilot and the books share one free trial of 14 days. It is on your account and starts when you confirm your email; changing phone or reinstalling does not start it again. When it ends you can buy a plan for a fixed time; you cannot buy during the trial. There is no subscription and we keep no card on file, so nobody gets charged by surprise. If a code ends, the books stay readable and downloadable and the copilot stops drawing its card; nothing you logged is deleted.

Refunds

Changed your mind? Email support@trueearn.co.uk within 14 days of a payment and we refund that payment in full. This applies to every payment, including renewals, each counted from its own date. A refund removes only the time that payment added; any other time you paid for stays on your licence, and nothing you logged is deleted.

Stopping

You can stop whenever you like and take your data with you (there's an export button). Ask us and we'll close the account.

If something goes wrong

We'll do our best to fix it quickly. If TrueEarn does not work as described, or we do not provide it with reasonable care and skill, you have rights under UK consumer law at any time — including having the problem fixed or getting some or all of your money back. Nothing in these terms takes those rights away. We are not responsible for the decisions you make on the road or for what you file with HMRC.

Written in plain English by the people who built it, not by a solicitor.